Customer Ratings & Reviews

Haven't had to use it yet but it gives you piece of mind. I have used it on other purchases at Best Buy and they are great with it. It even covers dead pixels. The new TV's can go at any time and is good to know it is covered for five years.

I Love Geek Squad protection plans. I buy it when ever I buy something from Best Buy. Last month I took in my TV because it was freezing & disconnecting, I had the protection plan & was able to get a new tv. Geek Squad agent was very nice & helpful. I highly recommend getting the Geek Squad Protection Plan!

I bought this to protect my OLED TV. Best Buy has the only warranty that protects against burn-in, which is the greatest problem with OLED TVs. This will give me piece of mind. Although, I would like to give this five stars just for the potential coverage, I will not know how good the coverage is until I need it. The coverage was expensive, so I can only give it four stars for now.

This is by far the best thing I have ever bought from Bestbuy!!! I recommend this to everyone that purchases from Bestbuy. It is extremely easy to use and there is no problems when you use it. Recommend to everyone

Great quality on this tv for a good price. Good size if going with 55”.

i would not be without this protection had problem with tv geek squad could not fix due to parts no longer available gave me credit for replacement tv no hassle helpful agents at boardman store geek squad members were outstanding i plan on getting this protection for all future items purchased at best buys

Havent needed there service on my current items but in the past ive used them for repair. Will always recommend getting the warranty through geek squad.

Always worth buying the extra protection. Our $1000 TV had some issues and Geek Squad was very responsive, techs were very nice. In the end, we needed a new TV and we were within the protection plan requirements so we had it replaced... with a NEW TV, none of this refurbished nonsense. Highly recommended.

Getting the geek squad protection is the best thing you can do for all your tech purchases. Now says it seems like everything is either broke or I need help with it and the squad is there for me when I need help.

Love Geek Squad and their protection plans. I always get one and even if I don't have a protection plan they try to assist me as much as they can. Thank you!!

I had geek squad service for my other TV and when that one broke down they were true to their words and traded it in for a newer TV

I bought a protection plan for a previous TV. When it started acting up, I called, they came, they replaced. It was awesome. No problems, no runaround. Got a credit for full purchase price as they were unable to fix and I got a new TV and another protection plan.

For expensive items, such as TVs, computers, appliances, and electronics the extra cost for the protection is a must. The Best Buy warranty and service has been awesome in my personal experience. They either fix or replace your items plus help with product questions.

Purchased just in case something happened. Old was damaged so this was done for security. Luckily I haven't had to use it yet, but still glad I got it.

Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

setting up my new television and mount purchase along with my install appt. at my home for my telelvision was easy with the help of the Best Buy Customer Service Representative Margie.

After buying ii my products, i dont use my plan for now because my products are really good.

TV has worked great. We set it up quickly on arrival day and have been using it with no problems since. We use it as a bedroom TV and volume is VERY loud only at 5-15 (there are little times we go over 15). Very satisfied with the TV, would definitely recommend it.

The agents were professional and installed 2 TVs reasonable time, made sure I understood how to work them. Arrived on time! Personable and cared about performing quality job!

Lydia installed the mount and my tv with ease. She also hooked up my devices and answered all my questions. Thank you Geek Squad.