Customer Ratings & Reviews

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

love the peace of mind knowing that Geek Squad has my back

This is a new TV so we haven't had to call geek squad on it. But I bought a TV for another family member recently, and purchased the geek squad protection. It was well worth it they came out to their apartment and took care of the issue. It was a factory defect and Best Buy stood behind The geek squad coverage

So happy to have y’all at our disposal thank you so much

awesome tv , a huge upgrade of the one have years ago, no we can enjoy watching series and movies, so easy to setup

Normally I don't like protection or extended warranties plans. I figure if you buy good products if anything goes wrong it will happen doing the warranty period. But recently I had some bad experience and feel this is worth the money.

Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

Always a must because accidents do happen. Customer service is great no questions asked and replace quickly

never had any issues and they treat customers with the upmost reapect

VERY happy with the Geek Squad's delivery and complete set up of our new Samsung TV. Glad we got the 2-year Geek Squad Protection.

This has so paid for itself over and over again. The service at Best Buy is fantastic. Can’t begin to name all of the associates that helped. Not one was anything but perfect

They came in and mounted my TV and did a real professionally asked me where I wanted it made sure the size and indications was all correct

Absolutely the best aftermarket warranty program you can get. I have had to call on them several times with faulty TVs (especially Samsungs) and they stepped up and replaced the faulty units quickly and without any hassles.

First time I've purchased the extra protection plan. After speaking with the sales associate I agreed it was a good idea and had value.

This worked for me on the last tv I bought. Had it for about 4+ years and then screen went blank. Best buy was going to send tv off and have it fixed, but the tv was so cheap, they gave me my money back, less cost of protection plan. Since they do not sell the model I returned.

I always add Geek Squad protection to my Bestbuy purchases over $150 that I expect to last me 2+ years. I have been a Bestbuy customer for many years, and got to meet a few of Geek Squad teams at different branches of the store. They're knowledgeable, experienced, and professional.

This warranty covers my new TV for 5 years! While many see these warranties as a waste of money, I would rather not take the chance on having to buy a new replacement, as my last TV stopped working after 3 years. Good investment!

Good value for extended coverage in case something goes wrong after manufacturer warranty expires.

Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

The Geek Squad are attentive and they know what they are doing. I always go to them when I have any trouble with my electronics.