Customer Ratings & Reviews

Sure, it a little expensive for TVs, but on the fifth year, I had to use it, and they were able to get me into a new best in class OLED Sony!!

Everything works perfectly. I do not regret purchasing this product. I would buy again if I needed too. Products from BestBuy are always the best.

Love the TV, picture and sound are excellent! Gaming is amazing! Service was phenomenal, they were able to help me quickly and resolved everything.

I bought this protection because when you spend thousands on a TV and it breaks I just wanted the feeling that I am able to get a new TV hassle free.

I was looking to replace my old 1080 living room tv, For a 4k tv and since I do like the LG brand I couldn’t pass up the sale.

Great as always, geek squad is definitely worth the money to have them in your pocket if need be

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

I haven't had to use this yet, but I'm glad i bought it! The manufacturers warranty is only 1 year!

Tv protection from geeks squad. Not sure why a review haven’t used it yet. Hope not to. But the protection is there. Nice to have

Its a very good tv to watch netflix or good gaming

Love that i can call and do most troubleshooting over phone. If not they will come to me. Only thing about in home service is I wish the service window time was shorter.

The squad did everything they could short of replacing the TV

I was so excited for my first big tv purchase, but there was no way I was leaving the store with out protecting my investment and it’s def worth getting Exsp as prices of tvs continue to rise

Bought this with our new TV. I have not used it until now and hope that I never have to use. But good to have the geek squad backing me up if needed.

I love the geek squad protection plan. I will not purchase a big item without getting it. It is totally worth paying that extra if there is something that goes wrong with your product you will be glad you bought it.

I'm not one for buying warranties and hopefully I won't have to use it but the price was right for peace of mind.

Seriously. Buy the protection plan for any Best Buy purchases over $40. It's nearly hassle free to get things taken care of, and, at least for me personally, convenience and peace of mind are worth every penny.

Geek squad were reluable, knowledgeable and answered all my questions

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

I purchased a television on Black Friday and decided to buy the 5 year extended warranty with it. This is 5years I can have a peace of mind about the possible repairs to my television.- Thank You Best Buy