Customer Ratings & Reviews

It's always great to have the protection needed for higher value products

Glad to have this warranty just in case something happens w/ our new tv.

Works very well no problems whatsoever and gets immediate attention

Forgot to get protection with last laptop, and I did this time.

Havnt had to use it but if I need them it’s there and worth every penny have alot of new devices and spent alot of $$$$ so got the best squid in the game backing me the GEEKs!!!

Bought extra protection for a Samsung OLED TV and hope I don't need to use it

I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much

Good purchase and value for a 2yr warrant is good.

We havent had to use it yet but its nice knowing we have protection on our investment.

Mr Nadeau and the other Geek Squad gentleman took down our older smart Tv, and mounted our new Tv using the same Tv mount as we previously had. They alsohooked up our Surround sound, Blu Ray player and our new streaming service. Very professional, friendly answering our questions. They also hauled away our old TV

The thought of not having peace of mind is crazy. I value this type of support.

The perfect coverage!!!! Now I have nothing to worry about if my TV breaks!!!!!

Five year protection is really good for what it is Best Buy have some great protection deals

Very helpful with setting everything up and explaining products

Protects my TV for 5 years, that's longer than I'll probably even have the TV!

I have read several reviews from people complaining about best buy and best buy products and policies so i decided to add a review. I love best buy and i have been a member for many years and just llke this last buy. Its amazing i bought a 98 inch qled tv and had it delivered and installed on the wall. I got the best service and a breath taking television. Its better than the movie theaters.

Haven't had to use it yet. Reviewing for the chance to win a gift card

I highly recommend adding Geek Squad when buying from Best Buy. They set everything up quickly, answered all my questions, and made sure everything worked perfectly. Super friendly and professional—well worth it for the extra support and protection!

I bought a TV that started flickering and having major screen issues right after the manufacturer’s warranty expired (of course). I took it back to the store and hey we’re able to send it out because I bought the extra coverage. It took a couple of weeks to diagnose but they contacted me today to tell me that they’re refunding me (in the form of a gift card) what I paid for the TV to put towards any purchase from Best Buy. This is why I buy extended/ enhanced warranties on most electronics. Most of these companies that administer these warranties are very reputable and honor claims that fall within the parameters of the coverage. Most people have unreasonable expectations and suffer from a sense of entitlement the size of a house and therefore claim that these types of coverage are “scams” or “Rip offs” because they fail to take a moment to actually find out what is covered and how the claims procedures work. Frank Zappa once said “Stupidity has a certain charm. Ignorance does not.” Nowhere is that more true than the world of the entitled consumer. Buy the warranty or don’t complain because almost all electronics these days are designed to fail.

Tv looks great while playing games, BUT has a severe problem with judder/soap opera effect that is very distracting while watching tv!