Customer Ratings & Reviews

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.

You have you get your protection plans because you never know what can happen

I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best

Good picture but a little glare. Difficult to manage wires into weatherproof compartment on the back of TV

I hope to not need it for my TV but they have been very helpful in the past.

Excellent service the few times I've made a phone call to them.

This was a good buy for price it’s great the image is beautiful the only problem is the smart tv part. Thought it was the batteries placed name brand batteries. And the tv remote still lags in allowing you to go through apps to pick what you wish to stream.

This is the perfect tv for a small bedroom, the image is great, colors pop, very bright display. Easy to setup and light enough to mount up with no real issues. Best buy made this pickup a breeze. For the prize even including warranty, 10/10.

You can never go wrong with geek squad. Ive akways used it and they dont mess around. They get things done fast.

Hoping getting this this time it will truly work if something happens

Its your standard protection plan. Nothing more nothing less.

Highly recommend it just in case anything happens, my last tv just stop working, lucky it was still under manufacture warranty

It's always good to purchase a warranty since electronics aren't built to last as long as they used to be.

I researched for MONTHS and purchased the Samsung 65" Class Q90T Series QLED 4K UHD Smart Tizen TV, Model: QN65Q90TAFXZA and I wanted the extended warranty for peace of mind on my investment. Best Buy has the Best Extended Warranties of ALL the retailers and I highly recommend them with your very expensive purchases. I service & repair TV's for a living and I know 1st hand how these things fail and it sure is nice when you have an extended warranty on your expensive investment. Especially if you have an LED Backlight failure. It is not cheap however I highly recommend it over an expensive out-of-warranty service cost. I do NOT want to have to service or repair my own brand-new $2k Q-LED TV should it fail within 5 years! On my other cheaper bedroom sets I did not purchase a warranty. But I highly recommend them on your higher-end more expensive purchases!

Haven’t had to use yet but really nice knowing they are there for ya

I love my tv with all my Roku apps already on there.

Would definitely recommend geek squad, they helped me with my warranty and I had a great experience.

Great support from the Geek Squad 10/10 recommend warranties.

Great service. Had an extended warranty for my tv and had to use it. The process was easy to take care of the problem. They replaced my old tv and installed the new one . They took away the old tv, cleaned up after installing the new tv and were very professional . I would strongly recommend purchasing an extended warranty. I was very happy with the process and the prompt service.

Our tv's soind went on the fritz roght before my parents came in town. Nick helped us out over the phone to find a similar tv, but we couldnt confirm the availability of it in-store. I went in-person, scheduled a pickup delivery of the defective tv and picked up the replacement tv while I was there. Jason and Jennifer were awesome helping me out. Kim also called me to see how things went so far with the whole process. The return pickup was quick, but the credit took the longest...if you can help it, wait to have the Delivery team pickup the defective tv and replace your tv so you dont have to wait for any credit/refund. Based on your circumstances, you may not be able to go this route, but be prepared to wait a bit. Whenever I called the Support line to get an update, I was surprised that the information was slightly different each time.