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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30380 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 541 Showing 10,801-10,820 of 30,380 reviews
  • Rated 5 out of 5 stars

    Excellent investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased warranty for electronics in the past and I have always been very happy I did I haven't used there warranty plan yet but for the price for 5 year plan it's best to be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this so im not sure how to review it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a warranty, still too soon to tell because I haven't had to use it yet. I had always had a good experience with best buy and my other warranties though whenever I needed to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always offers the best insurance. Saves you a headache. Other companies make you go through these huge process but this is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay when you don't have to pay to replace a piece of equipment because you got the warranty they will fix or replace I suggest getting it for any large purchase total money saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always good for electronics. It’s a no brained when purchasing an electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers excellent service and quality and is very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very good and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 5year service because the last TV I purchased had a 5 year plan and the TV last 3 years. The support I received was very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!

  • Rated 5 out of 5 stars

    Bought the protection for my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t check out without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the 5 Year plan for extra protection in case of any unforeseen issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the coverage but my tv broke and had to be replaced it was still in the factory warranty but since they replaced the tv I had to purchase a new warranty I didn't like doing that but I'd rather have the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service helped fix the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings on everything we buy, a little added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this protection plan, but will never purchase a major product without doing so. So far, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We did installing ourself it was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need any help with Geek Squad but maybe next time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I installed myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance, but most of my earlier products got issues after the warranty ends as if it is timed by Best Buy . Not even once I used the protection, but nice to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service With A Smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have 2 laptops serviced and Best Buy repaired them with no problem, at no cost and in a timely manner. That's what I call great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to fix my laptop super quickly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t afford “not” to get this protection plan. I would never make a large dollar purchase amount without it. It’s always worked for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never purchase a television without Geek Squad coverage

    I would recommend this to a friend