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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 30,816 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the knowledge of having a five year warranty if it is needed. Great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service's great staff was very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the peace of mind this offers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping that years down the road I will look back and say this was a well decided upon option that I never had to use. I like what all coverage this Geek Squad Protection offers beyond the manufactures warrantee. It wasn't a pressure sell item presented to me, but something I was interested in purchasing before ever making my TV puchase. As mentioned, I hope never to have to take Best Buy up on it, but it's pure peace of mind if I have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this protection on all your devices. Great Geek squad protection to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and an Amazing Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I've had other large TV's but this one is pretty good. Very light and pretty easy to setup. The color black comes in pretty clear and doesn't blend in with everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a 5 year warenty. my dad had one of these for his TVs so this was a must get. I know if anything goes wrong my tv will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home delivery and professional service thank you geek squad awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad's very helpful most of the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cheaper than most 5-year warranties on the market. I hope I never have to use it so I can't tell you how efficient and good the company will be. But I had a problem with Best buy once before and they fixed it as best as they could. Problem was delivered the wrong TV and they couldn't fix it until the deliverer said it was delivered which took them days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are very helpful very beautiful customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Staff of Geek Squad are Super Stars!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Staff of Geek Squard are the best...Phil always greets me with a Welcoming Smile. His expertise is always astonishing to always helps me figure it out. Our challenging time on the Laptop or Internet are swift and rewarding with the answer to my dilemma! Jason, the GM, always helps me as well. He always takes time to make sure I have been given the best service. Great Star!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable accidental insurance for my new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable accidental insurance for the tv I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Yr Warranty Protection Is Amazing. Just never know what can ever happen to your appliances when you buy them especially at an Pricey Price. Anything is possible to happen so I went with the 5 yr warranty protection which it’s covered through “Geek Squad Protection”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We probably won’t ever need it but it’s good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and in home support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is a must for me for all my TV's and electronics, I've been satisfied in the past anytime I've ever had troubles or needed to use the plan for coverage. Always read your protection plans thoroughly Geek Squad tends to update them year to year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty terms!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always to add their warranty cause they always take care of the item without question!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy extended warranties on electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the extended warranties on electronics it gives me an extended piece of mind that if my product had a problem in the future The Geek squad has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad warranty for tvs. They go above and beyond. I have dealt with other services and geek squad is up there with the best with little to no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for valuable items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase something with relatively high value, protect it with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service stateside

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.

    I would recommend this to a friend