Customer Ratings & Reviews

Love love love this tv!!! For the price, and quality, its really a steal!

This service is great because you don’t know when you could need to use it! I bought a TV and my son damaged the TV control and I had to use this guarantee.

I had a problem with my tv. A part was ordered by symptom over the phone. When I received the part a technician came out and installed the part. It did not repair the problem. The tv was actually replaced with a tv with a larger screen and better features than my set. I am completely satisfied.

Oh the peace that 5-years without having to worry about paying for television repairs brings. Replaced my 2015 Samsung with the 2020 Samsung because it’s screen was going bad. Wished I had bought this security back then, but I never thought I’d need it. I knew better when I bought the new tv.

I would suggest buying this coverage for expensive items such as TVs, laptops, cameras, etc. and for open box items. No need to buy it if you are pretty careful with your devices and if you are on budget, except for TVs which might give up at any time of its lifetime. Other devices might have a manufacturer's warranty, but if you can afford it, I would suggest still buy it for peace of mind.

FEEL AT EASE AND GREAT KNOWING I AM PROTECTED BY THE BEST TECHNICAL SUPPORT TEAM OUT THERE THANK YOU VERY MUCH AND VERY HIGHLY APPRECIATED!!!

Was an emergency purchase as my previous tv stopped working at about 7pm. Was able to get to Best Buy about 45 min before closing. Very happy with our new purchase.

I always buy warranty on electronic. Doing so will give you peace in mind.

The geek squad , is a must have ! They are fast a reliable ! You gotta love them

It's great to know that I have a service plan in case something goes wrong.

I generally do not purchase service warranties. As I was buying a new TV, I decided it would be a good idea. Thankfully I never had to use it.

Excellent help but sometimes there is a long waiting period for service to be completed.

Always good to have protection behind your back. Easy to pay and apply protection.

I still havent had to use my geeks squad extended protection, but its nice to know I have it available if needed.

Good price and good TV, excellent service and customer service

Great costomer service. They know what their doing.

Awww thank you so much you really made me the most happiest women ever

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

I always purchase one of Best Buys extended warranties. They are always helpful on the phone when I need them. They are responsive and fast with service. My worry is always that a company is going to find some loophole to not honor an extended warrantly, but Best Buy always comes through.

Had a burn spot in my tv and they couldn't fix it so gave me full credit amount to buy new T.V. no hassle will always buy this plan from them because of how professional they were with helping us and honoring what they said