Customer Ratings & Reviews

The agents mounted my TV and connected all accessories extremely professional and extremely knowledgeable highly recommend them!

Wonderful service! Havent used it yet but heres to 400 dollars!

AMAZING PRODUCTS AND AMAZING SERVICE!!!! I LOVED EVERYTHING ABOUT MY TV AND THE GEEKSQUAD WAS GREAT

Worth the Warranty! I invest in purchasing warranties just to have the ease of not worrying should anything happen to any of my products

Was able to utilize this protection plan for a TV of similar value and was able to upgrade to a newer TV. Will always be purchasing the extended protection plan for such purchases in the future.

It comes in handy its best to have it and not need it then to need it and not have it.

I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

So happy to have y’all at our disposal thank you so much

I grabbed this two-year protection plan to add to the base coverage on the Insignia TV at the time of purchase. Having the additional "Geek Squad" protection gives me additional peace of mind (especially considering this unit was purchased for my son's usage. Bear in mind this coverage is only on the parts & labor - it does not provide accidental damage protection. Still, for my purposes, it was money well spent.

Do not leva ebeat biy with out ... i am serious .. you wil regret it

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

Have always used Geek Squad and i have never had anything but a great experience with them

I'm glad I have this! I'm not sure many people know of this or not but best buy warranties are one if not the only warranty that'll cover dead pixels AND burn in! I got an amazing deal on a 5-year plan and wouldn't have bought the TV without it!!!

The extra protection plan is worth it on high dollar items. I've had a TV fail after a year, Routers die etc. Call them up or take it to the store and change it or refund with no hassle.

All smart TV features work seamless, and constantly use the Picture in Picture gesture. No need for smart TV external products. Everything is on the TV. Picture is great when streaming. HDMI is Crystal clear.

Although we couldn’t use them for most of the year because of the pandemic I would recommend them they know what they’re doing. I do believe anybody that had geek squad this year should have added service to the contract for the inconvenience.

Got this for my tv. I had in burn in last time and wanted a peace of mind.

Price is very good for 5 years protection. Especially that they will come to your home to do any repairs if need it.

I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

I took the 2 year protection just in case something goes wrong. My past experience with the Geek Squad was great. I would expect to get the same great service on this purchase if necessary.