Customer Ratings & Reviews

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind. And after 5 years, most products need some kind of service!

I hope I never have to use it but I am glad I am protected in the event the item breaks. TV's don't last as long as they used to! I strongly recommend a protection plan on an expensive TV!

They were able to diagnose the problem on the phone and able to come out to fix the problem in 2 days.

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I always get the warranty and it pays off. twice now I have had TV issues from TV's that I have bought from Best buy and both times due to the warranty I was able to return the TV and get money back towards a new TV. I highly recommend getting a warranty with any large electronic purchase.

it’s ok i don’t understand it. you can only use it if you bought it in the store

Agents mounted my tv in a few minutes and have lasted intact for the past months. No complaints from me - Thanks

Loved the service. It was quick, easy and enjoyable.

The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.

I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

Excellent insurance for a product. I go to them outside of product purchase too. Always quick, knowledgeable, professional and kind.

Professional service. I had no luck in repairing my laptop but they handled it professionally. My unit was bought in Canada and I did manage to get it repair at BB in Canada.

We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.

I hope I don't have to use it, I'm happy with my product and I wouldn't like it to be damaged even if the insurance is good

I've purchased this for previous items and it is a must for the cost.

I don’t usually like to buy extended warranties for appliances or electronics, but I make an exception when it comes to TVs purchased from Best Buy. I would so much rather work with the Geek Squad than directly with the manufacturer. It’s worth it for peace of mind.

Awesome quality service happy to have Best Buy by my side keep the good work up !! Love you guys