Customer Ratings & Reviews

They have very good customer service in and out of store

Thankfully, i haven’t had to use this yet, but it gives me a lot of peace of mind to have it. With the newer TVs being so large complicated, it’s great to know the Geek Squad will come to troubleshoot any issues and provide support.

The protection is well worth the cost of the package. When purchasing a high cost item and item company can't repair it, the warranty program will credit the cost towards a new item.

I purchase these most of the time with my computer and electronics. I've only ever had to use them once and had no issues. Hoping not to have to use, but its a good just in case for me.

Geek Squad service is great, just when your TV dumps after having it almost 4 years. Got a brand new TV and Geek Squad delivered my new TV, and took away the old broken one. Great service and friendly folks that explained all that was needed.

Must get !! Sooo very helpful. I wouldn’t go anywhere else

Finally a good, decent tv for what is actuslly a good price. This is what tv prices should be so everyone can enjoy them.

Excellent services for all us I recommend it for all of friends

Best Protection Services I ever had. I had protection service on products purchased earlier, and I always had best experience with very skilled technicians from Geek Squad.

Good tv for the cost. Picture and sound good quality and easy to hang.

We always get the purchase protection if available. It’s a no brainer

This service makes me feel safe with my tv and my purchase

I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

I always purchase the geek squad plans, I whole-heartedly believe they are the only way to protect your products when purchasing at best buy. I would never purchase electronics from anywhere else solely because of the protection plans they offer.

Geek Squad is My Favorite part of Best Buy You can trust the Geek Squad Their there always professional and kind Ready to answer Your questions #LOVETHEGEEKSQUAD

I have yet to use it but I have always been a person to say better safe than sorry. I love to keep things as long as possible and so the convenience of being able to go to the store and get any repairs done under warranty gives me peace of mind

Bought a 5-year Geek Squad Protection, because I would rather be safe than sorry if the TV breaks down or anything goes wrong with it! TVs and I do not the best of luck some times???

Had a 65 in tv and used this program, they made it really simple to get a replacement tv and newer model.

As always, cannot go wrong with this protection plan! Very reliable and useful when needed and provides peas of kind for all major purchases

My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.