Customer Ratings & Reviews

We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

Oddly I'm being asked to review geek squad service when I have not yet had a need to use them.

I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

Bought the five year protection plan for a TV we purchased recently. I love the peace of mind that comes with being able to replace or repaid the TV in the event it stops working. Geek Squad has been very helpful and friendly so far.

The agent’s delivery was efficient and on time. !!!

The agent came and setup all my equipment and put all my apps on it

The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

I will never purchase a large ticket item without the geek squad protection. Anything happens and they come out and fix it right away. No hassle. Highly recommend.

Awesome service and worth the money. I highly recommend to get it.

Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

I've had to use it and it saves you money. It's worth the extra y.

This is a service that I have always subscribed to when purchasing a high value item at Best Buy. However I have only used this protection plan on my first TV I purchased at Best Buy. At that time it was of great value to me to have subscribed since I received all the attention and service required until I was satisfied with my product.

I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

Efficient, knowledgeable, most importantly, great customer skills!!

Squad protection is a good product to have because the staff are very knowledgeable ,very courteous and I respectful. I am glad I purchased the geek squad protection

Good tv. Just 1 mark on the bottom left of the screen that was their when I got it but other than that it's great.

As of this date in my life I have been very lucky with all my electronic purchases and not having to use any kind of extended service. I know as some point this is going to run out and if I can have five years of piece of mind I am good with that.

I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

Have not used the geek squad as the television is running perfectly

Havent had to use the protection yet. But noce to have peace of mind.