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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 593 Showing 11,841-11,860 of 30,816 reviews
  • Rated 5 out of 5 stars

    They are THERE when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used GEEK SQUAD to transfer from an old to a new laptop. If I ever need additional help: I know they are READY AND WILLING AND ABLE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time buying extended plan at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Came out once already, did fine !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were help full when asking about a product having issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for my Samsung 60” tv just in case something happened to it. Luckily I did cause after two years it went out and Samsung would not help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year rotect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protect is awesome just in case you run to a hiccup with any products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys did a great job and got it done pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER SERVICE DELIVERED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and support. Very much respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tv quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and polite. They are truly experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, easy replacement for 55" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service from all Best Buy employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service at the store. Fully covered and protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service helped fix the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings on everything we buy, a little added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage is good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the geek squad will come to me for repairs and I do not have to carry this huge tv into Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KRoch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be reassured constantly that you have quality people to help you when things don’t quite work the way they should!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to buy coverage for your electronics in case anything happens to then with or without the manufacturer warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Protection Plan !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is really worth purchasing. The tv went black and they could not fix. I got a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not needed to use this yet but all the times we have used Geek Squad in the past we have had pleasant enough experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle and terrific customer service. Thanks Alfonso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service fast installation no problems and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Worked like I was expecting. Great experience.

    I would recommend this to a friend