Customer Ratings & Reviews

I have a very high level of peace-of-mind knowing my item is covered by the Geek Squad!

Always great help when something goes wrong and easier fixing than by myself lol

I always buy warranty on electronic. Doing so will give you peace in mind.

You can’t go wrong with Best Buy protection plans, the peace of mind is worth it !!

The picture quality is out of this world. Its colorful and crisp

Got it just for peace of mind. Will probably never have to use it

It's great to know that I have a service plan in case something goes wrong.

Awww thank you so much you really made me the most happiest women ever

I have always been a fan of Best Buy Service Plans. Granted it is like every other insurance: you hate paying for it, but you hate not having it when you need it. I have been on both sides of Best Buy Service Plans: I have purchased some and never used it and I have purchased some and used it. The experiences that I have had using them have all been good so I continue to purchase the service plans.

Geek Squad was accommodating in that they replaced my 5 year warranty that was purchased in April of 2017 and gave me a new one that started with my new TV purchased October 2020, they had to replace since my old tv that I purchased in April 2017 was damaged when it was sent to be repaired by Geek Squad.

Worth the money and would do again I would recommend

I have had this support for many years now and it sure has cut down all the frustrations of any problems with a computer and Ipad and more. My computers have lasted much longer with the Geek Squad help too.

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

The geek squad , is a must have ! They are fast a reliable ! You gotta love them

The gave me a refund for the prior tv that stopped working. Got a better one. Communication could have been better, the tracking and phone service was not the best. Had to go to the store

I bought a protection plan for a previous TV. When it started acting up, I called, they came, they replaced. It was awesome. No problems, no runaround. Got a credit for full purchase price as they were unable to fix and I got a new TV and another protection plan.

Always there when need them they are fast and do it right

This is a great plan and is definitely worth the money. My last TV died after two and a half years and it was replaced for only $10 more because it could not be repaired. GET THIS PLAN WHEN YOU GET ANOTHER TV, YOU WILL NOT BE DISAPPOINTED!!!

TV has worked great. We set it up quickly on arrival day and have been using it with no problems since. We use it as a bedroom TV and volume is VERY loud only at 5-15 (there are little times we go over 15). Very satisfied with the TV, would definitely recommend it.

Haven’t had to use this yet and the tv is holding up just fine. But it’s in a young child’s room so the cost for peace of mind that whatever is broken can be fixed makes the value worth it.