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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 373 Showing 7,441-7,460 of 30,816 reviews
  • Rated 5 out of 5 stars

    Glad I bought it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy I bought this protection plan on my DVD player. It was having problems reading disks, I took it in and it was replaced right then and there after almost an entire year. It was the first time I had bought protection and Im SO glad I ddi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend purchasing a warranty when buying anything that is electronic such as a television, surround sound system. This warranty is the protection when you Ned it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a service that will come in handy In the n

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Customer Service Agent was very helpful and the Price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free on my purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection plan is great so whatever you purchase an expensive product I recommend you get it. Get home and use tour new toy like there is no tomorrow and get you money’s worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Worth Having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Worth Having a protection plan on electronics items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use Geek Squad on the particular device we purchase the plan for, but I think the extra protection is great to have on expensive items. We have benefited in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for TV, had burn in and they covered it, anything happens they cover it, i love Best Buy prptection. Only one i found the covers screen burn-in,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviews should be posted after you get to know product. 18 months later we are very happy. We moved it from a 10x 17 space to a 14x 17, we still like size. Easy to set-up. Works great withRoku 3.Brightness back light and refresh excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly reccomend on expensive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to use this but having Geek Squad in my back pocket is a lifesaver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. A great value. Great service from the Geek Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection for my new favorite HT addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and from what I've read covers most use cases...Hopefully I'll never have to use it, but better safe than sorry :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a dream come true for tv’s. They make life so easy with their in store customer service. Genuinely don’t know what I’d do without them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't have to use it though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good on this set. In my experience with TCL so far, the TV will stop working just past the MFR warranty, so I bought the 5 year geek squad protection plan to cover it longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal to Protect a Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't go wrong. These smart TVs seem to have too many intricacies not to get the 5 year plan. Price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65 in tv and used this program, they made it really simple to get a replacement tv and newer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service on manufacture component failure

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend You Start Getting Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact they offer alot of different services!

    I would recommend this to a friend