Customer Ratings & Reviews

Very excellent and great work. I took in my laptop computer that was all messed up and yes they fixed the problem and it didn’t take long. If you don’t have it get it.

Geek Squad protection saved me hundreds when my TV became inoperable. Process for replacement was hassle free and incredible.

Bought this because my 18 month old Bravia x85k stopped working. Have not had to use it yet. $300 for 5 years on a $1500 tv

GeekSquad has always been a great additional service offered by BestBuy. One of the reasons I always check BestBuy first!

Greek squad always available and helpful for all my items and they are very knowledgeable

It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

Very low price for the years of service protection ever

The value was great and worth the extra warranty on the TV.

Wouldn't buy a product without protection and I know it will be worth it if something goes wrong

You cant beat the picture quality and the user friendliness for the price

Love love love this tv!!! For the price, and quality, its really a steal!

It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.

I dealt with another brand TV for 8 months. Intermittent jittering was the issue. They finally refunded all my my funds and I purchased the LG OLED TV. I couldn't be any happier. The picture is amazing, even when the source is 1080P. A 4K source is phenomenal. If you research upscaling, you will find that it is quite a feat, to do it right. LG's OS has it figured it out. Others have not.

This is a very valuable warranty for five years after original warranty

Love the tv and it seats good on the mount, shows clear

My sister bought this tv and she bought a protection plan, she had no probloms with the tv but one time when she needed help they helped her with no hasstle

Got our tv replaced for free 4 years after we bought it. The backlights went out. Setup an appointment. Technician came out and made the replacement super simple.

Great confidence in knowing that this will be protected for 5 years.

Never had to use it so can't say if it's good or not can't give and opinion

Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.