Customer Ratings & Reviews

I always buy the Geek squad service with the hopes i never have to use it.

Love the Geek Squad, A+ help! They are always available if you need them!

Delivered and broughy inside safely. Prompt delivery!

The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.

I haven't needed a Geek Squad associate to fix my TCL p605, which I bought the extended warranty for. However, I do have the confidence in knowing that if something goes wrong, a Geek Squad member will come by my home to fix my TV, if something does happen to it. And, if it CANNOT be fixed, I'll get a refund or replacement. Plus, I know some people, who have used the warranty and love it.

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

Reasonable pricing and an extensive warranty plan.

So because of my C1 TV just shutting off I decided to get this extra protection plan to protect my C2 TV for an extra year, hopefully I don’t have any problems so far so good

Very reassuring to have the extended 5 year home protection plan for my 65" LG OLED TV. Anything goes wrong and Geek Squad will come to my home to repair without me having to take such a large item back in to the store. Definitely worth the additional cost for this coverage.

Went into the store with a tv that had a protection plan it wasnt working properly they exchanged i walked out with a new one and was 100% satisfied and will continue to shop with best buy

Geek squad is a great option to add on your electronics. I use them for years already and always works for me. The good thing is after 3 or 4 years if it breaks they will give you the store card and you just get back on again with new toy.

The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.

This is a great plan and is definitely worth the money. My last TV died after two and a half years and it was replaced for only $10 more because it could not be repaired. GET THIS PLAN WHEN YOU GET ANOTHER TV, YOU WILL NOT BE DISAPPOINTED!!!

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

I purchased a samsung 4k TV back in August of 2016 and out of nowhere it went out in January in 2021. Luckily I had a 5 year product replacement plan on the TV. I was able to have the TV replaced and was given a full refund by best buy.

Still in great condition had to do a replacement for the remote i had no problems.

Great combination of open box television and a 5 year geek squad protection plan.

Glad to have. Hopefully won’t need it. I like that they come get the tv to repair.