Customer Ratings & Reviews

I always purchase the Geek Squad protection plan for my products because I know that they are very reliable when it comes to responding to its customers when necessary! They certainly give you piece of mind as a consumer.

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

You can't go wrong with Geek Squad Protection on a device you expect to use and have for a long time. Every time I've had to use the Geek Squad Protection plan for an item that I got coverage on, the service has been great.

Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

I haven’t had to use it yet and hopefully never need to.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

Geek squad has been great when we've had issues in the past.

Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

Purchased for grandsons bedroom and couldnt be happier with it

Haven’t had the opportunity to use it yet but I’m sure they are reliable

Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.

Great peace of mind. When I always buy a TV I buy this and it has worked in the past.

I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

My first purchase of Geek Squad services! The technician who assisted me in store was courteous and helpful. I am looking forward to having this coverage for my electronic devices!

Excellent service. Would recommend anyone to purchase!