Customer Ratings & Reviews

My first purchase of Geek Squad services! The technician who assisted me in store was courteous and helpful. I am looking forward to having this coverage for my electronic devices!

I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

Replacement plan is good to have just in case. I had to use it one time on another purchase and it covers it just like they say. I wouldn’t go without it.

Excellent service. Would recommend anyone to purchase!

A very nice service coverage for a great price. The extended warranty is a nice protection to add.

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

Bought this protection with a television and ended up needing it, which got me the defective tv replaced for free. So glad I got it!! Purchased another item recently with this protection too, and hope to not need it again but kno I'm protected if I do. Appreciate the fact best buy does this service at a low cost.

wouldn't leave or buy anything from best buy without the knowledge that i would have a protection plan for my product. i have used the protection plan multiple times before and they do pay off in the long wrong if there is a problem.

The agents offered a warranty on a refurbished TV!

Geek squad offered me a wonderful warranty program!!

Fast service and easy appointment set up. Helpful and understanding

very good place when in need for repair or just in case a accident

Good to have insurance, specifically if you have l kids

Love this protection, they came thru when my other TV had lines across the screen, one phone call and a replacement TV was on the way

Got this as open box for a hundreds bucks could not pass it up very pleased with the sound.

Added this service to my open box 65 inch 8K Samsung TV. So far the product exceeds all expectations!

So I basically bought this coverage from my 55-in LG OLED TV, I was able to talk to the representatives and they rest assured me for the next 5 years my product would be safe. They answered I requested that I had available to me

Highly recommend this insurance policy on your expensive purchases if for nothing more than peace of mind. I’ve been very fortunate so far and haven’t needed to use it but it’s nice knowing it’s there if I do need it.