Customer Ratings & Reviews

Literally they install ny Tv so fast and very niceand fast service!

I was hesitant switching to Roko but ended up pleasantly surprised. We love our TV. Bought another one for the bedroom.

Samsung make great TVS The picture is bright and no blur in action sequences. The blacks are very black and sound is good. The remote is simple but does a lot and easy to use. The only thing I wish all the connection were on the back of the TV rather than in the extra box you have to hook up.

Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

I will always purchase the protection plan. My previous television malfunctioned after 2 years and we were provided with a new television of equal value. We were then able to upgrade to a larger model of greater value. I immediately purchased the 5 year protection plan for the new television.

Geek Squad service has been outstanding every time I have used it!

Great protection with BestBuy you can always be sure they will fix it or replace it

The agents are very helpful resourceful and very knowledgeable and keen to help your needs

I get geek squad coverage with almost all purchases from best buy. Making a claim is so easy. Either repair or replacement it's way better than having to pay full price for a new item.

Geek squad stands by their warranty. Will never by another electronic device without getting geek squad protection

Is the best protection products I don't have any issues with report a claim

Geek Squad has always been there when we needed their support and service and we appreciate all!!!

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

Have not had to use yet, but have in the pay and had good success with repairing my devices

i always add the extended warranty to large purchases. I had to use it on a large tv years ago and the protection helped a lot

Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

Simple advice from a geek squad representative helped me complete the set up on my own.

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.