Customer Ratings & Reviews

I best buy their always helping and its was worth is it

Excellent service! No complaints here all as expected

This was purchased to protect my investment. I love having protection just in case something happens

Several times in recent weeks when I purchased my merchandise I make sure I get the geek squad I've been with Best buy for over 13 years and geek squad does a excellent job when it comes down to taking care of customers merchandise so if you don't have that warranty make sure you get that warranty because geek squad will take care of you

Always always get the extended warranty you never know what can happen and bestbuys always come through.

This saved me money in the end and unlike a lot of insurance it was used at point of purchase which made the transaction simple.

Geek Squad Protection was a life saver! Don't go without it. Superb service! Will definitely continue to buy directly from Best Buy!

I have always found the geek squad protection to be worth every penny. The sales people have always been courteous and accomodating!

I will always get a warranty on anything I buy from Best Buy

I would never buy a product from Best Buy without their geek squad protection. I had a light blow out on an older tv & they had me with a new tv the same day in store. You can’t beat that kind of customer service.

They helped me choose a product in my budget and size range

It's a must buy when I purchase any TV. If anything goes wrong best buy will either fix the item or any issues associated with the TV. Insurance gives me peace of mind that I am covered for any cracks, TV damage, power source damage if TV will not start, anything really.. It saves me from worrying.

The plan isn't as good as it used to be. But it still works. I am upset at Best Buy, they are really going down. They got where they are with great customer service, which they don't do now.

I've used this service to install my TV brackets to hang my TV and set up my surround sound. Awesome job guys.

Great service, it was fast and easy. In and our service. Everything was explained to me.

Customer service has been nothing but the best! They have been quick and helped by answering all of my questions.

Bought this tv in Dec. 2000. It was a decent tv at a great price until the screen no longer worked. Geek Squad to the rescue. My tech Josh was the nicest guy and very knowledgeable. He diagnosed the issue and gave me a step by step answer of how to resolve my issue. I couldn't recommend Geek Squad enough and will never go with out it again.

I have not needed the geek squad for this purchase and hopefully I wont but i have in the past and it was helpful.

So worth the cost! These guys are true professionals. No way I could have set my TV up without them. Super knowledge about product and what was needed to get the most out of it. Kind, courteous, respectful and extremely patient. Incredible customer service!

Very helpful whenever I had an Issue and called ! Would strongly recommend using Geek Squad , especially if your not technical savvy!