Customer Ratings & Reviews

They have kept my devices safe for all this time. Great value for the money.

I had a plan before when I purchased products from Best Buy and the service was great. Again I brought my computer to get a security check and upgrade. The process was great even due to the virus. It took a couple of days but it was all done to my satisfaction. I haven't used the service on the TV I bought hope everything is all good.

Haven’t had to use it yet but good value for what it covers

It’s always a good idea to purchase this added services when purchasing electronics. I was so grateful that I did purchase it. When my television went out it was replaced right WY.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Very helpful. I am so happy we got the protection plan!!

Excellent price for warranty. My Tv is in good hands!

Geek Squad warranty is great and come in handy just in case one of your items break down….

This service is great because you don’t know when you could need to use it! I bought a TV and my son damaged the TV control and I had to use this guarantee.

I have always used Geek Squad for all my Best Buy purchases, TV's, Laptops and Gaming Systems - I have no complaints and I've always been pleased with their level of service. I recommended Best Buy to my dtr who just purchased a washer/dryer and she asked if the Geek Squad Warranty was worth it and I said absolutely. She subscribed at the time of her purchase.

Tv is clear, sound is good on low/or high. Graphics are awesome with PS5

If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

Impressed with the efficiency of the Geek Squad that installed our television. They were very knowledgeable and friendly. Answered all of our questions and gave us a review on using our new television and remote. Sadly the virus has made taking my computer to the store to get tuned up impossible, but I am sure the Geek Squad will do a great job when I am able to.

Anytime I make a big purchase at Best Buy, I usually add the GSP to my purchase. From past experiences, I've never really had an issue using my GSP on defective products and the value overall is great to have. I highly recommend you add a Best Buy GSP for any of your major purchases or even your simple devices (e.g. small kitchen appliances).

Great deal for a protection plan. Highly recommend especially if you’re forking out a lot of money.

Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).

I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

I purchased the protection not actually thinking I'll ever use it, but when I had to use it I was pleased to see that it was worth the cost. My TV went down and after the Geek Squad came out I literally was given credit to get another TV, no questions asked.

Great knowing I have a dependable warranty unlike the typical Manufacturer Warranty

Highly recommended if they cant fix it they'll credit you and you can get the same item or better! pay the difference stepup and dont forget to continue the plan its Elite definitely top notch protection you should not go without.....