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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 30,824 reviews
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything to do with geek squad is awesome we have had to use service just a few times but when we have they have gone above and beyond! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it at the moment but happy with the offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great get

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it opened box to save money as my old one went out works just like new I'm happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good luck with my warranties for the Geek Squad. I buy all of my electronic and applied from Best Buy because of the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a must because accidents do happen. Customer service is great no questions asked and replace quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff: pleasant and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with my daughter's new desktop. Though I haven't used them particularly for this product, I've used them in past times. Geek Squad associates are always pleasant and efficient. They always come through when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 would review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this review request was on my home screen for no discernible item, thumbnail was not a link i could check, and tried to verify from past purchases but could not find matching item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good protection for devices will 100% recommend buyers to get this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightening protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Had to replace 2 tv’s due to lightening. With Geek SQUAD PROTECTION now we have replacement courage if this happens again. Like all insurance hope you never need it but just in case we will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast assistance when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues with getting help when it’s needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review nothing to say pleasure dont as me ha my use the stevice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed our Television Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are some of the most professional individuals I have ever worked with. Jeremiah and Dakota in Joplin are friendly, professional, and highly knowledgeable. It was a pleasure meeting them and watching them work. They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy for my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just gives me peace of mind knowing my new tv is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who installed T.V did awesome and would recommend highly, I will say the program used to give equal trade value need to be more accurate on EQUAL service not DOWN GRADE to save money on a product you used INSURANCE CLAIMS on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability a place you can buy with trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handle my TV magnificently they took it out of the box and plugged everything in for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in great condition had to do a replacement for the remote i had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection with open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination of open box television and a 5 year geek squad protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the 2 year protection just in case something goes wrong. My past experience with the Geek Squad was great. I would expect to get the same great service on this purchase if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents hung the TV to the existing mount showed us how of operate the tv and remote. They were quick and efficient.

    I would recommend this to a friend