Customer Ratings & Reviews

I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.

Extended warranties and service contracts are always key when purchasing electronics and appliances. Sure it's a pain to pay the extra money at first, but once your items breaks down, you realize just how much you saved by sacrificing that extra cash upfront and not being overwhelmed by some ridiculous high repair fee.

Geek Squad are always Excellent! Very important to have

Vivian was a wonderful tech. She had my tv up and running in no time.

Purchased Geek Squad for an electronic item that I purchased. I have used them in the past, and they were very professional, and very knowledgeable of the item that needed attention. I recommend with any electronic purchase.

I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

When it comes to extended warranties, I appreciate that Best Buy gives you 2 options to choose from. They always back up their warranties too!! Never had an issue returning any items that became problematic... Dave R.

Happy with the service and quality. I’ve used this product before and it works

I also purchased the two year warranty. It was reasonable and a necessity with electronic

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.

A very good service they work fast and fix my problem

I have had Geek Squard service for my last 3 flat screen tvs . Great service .

Unknown, have not used yet this yet. We will see how it works in the future

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.

I love my fire TV!! The best decision i have made.

I have used this service for the last 10 years and have had excellent results from them. They are experienced, knowledgeable and operate professionally.

If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

I Buy all my Appliances And electronics from best buy because always have great customer service and if you compare the price for the extended warranty Best Buy has the best price along with no hassle if you ever need to use your extended warranty that is why I been a customer at best buy for twenty years.

Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.