Customer Ratings & Reviews

Made the mistake of buying a TV and did not put the extended warranty insurance on it sure enough after two years later TV went out and and had to buy new one and this time I got the extended warranty on it just incase

I never had to use the geek squad but i feel it’s a goof thing to have just in cast.

I love my Geek Squad service! If I have a question, they are always so polite and knowledgeable. To know my TV is protected gives me peace of mind. I recommend the Geek Squad plan for any device that needs a little extra protection.

This is great easy to yse but nothing wrobg with my product so i didnt have to use it

It’s good to know that I have protection if needed.

I had to use the plan on a defective TV. I brought the old TV in and left with a brand new one. The whole thing to half hour, probably because I couldn't decide which tv to get.

My brand new LG TV (December) went out and Best Buy passed me along to LG because it was still under warranty. Best Buy would have had this already fixed, but now my TV is out, has been for over a week and the terrible repair people that LG passed me off on are saying that MAYBE sometime next week it will be fixed. TERRIBLE! Why did I pay Best Buy extra to protect it if they are not doing anything about my dead TV? I sure hope that 2 year protection plans restarts itself once my TV is actually operational again.

Great product. To have that piece of mind is the most important thing. I know they will take care if anything happens.

I usually dont get the protection for anything, but since I saved so much money on the open box item I decided to get the protection so for whatever reason my gf TV will be repaired or replaced with little to no hassle. and since its added to your account dont really need to keep receipts since they can look you up in the system.

Geek squad protection is easy and efficient. Would highly recommend

Originally bought the 2-year for my LG CX OLED, but came to the conclusion that the 5-year is a waaaay better deal and value! Especially if you buy an OLED, you’ll have some peace of mind if it ever gets burn-in.

Great customer service by the geek squad personnel

Geek squad service are too good from best buy I recommend to everyone.

The agents are good people who are professional and good at their job.

I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!

Especially after reading other reviews on this tv and considering the great price, the cost of Geek Squad was minimal and provides peace of mind.

I like to purchase the GS service along with the items I buy at Best buy just in case...and I have used them.

Wonderful service! Havent used it yet but heres to 400 dollars!

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

They really help to save my laptop the glass was broke . They repaired in a timely manner