Customer Ratings & Reviews

This TV has been excellent and has fit all my needs. Sometimes the TV doesn't show up in other devices to be able to cast to. The Google Home app had trouble connecting to my TV.

They installed a bracket and mounted my TV. They connected to all my devices and even programed my Harmony remote.

They were very helpful installing my TV! Very quick service and mindful of my home.

got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

Great to use especially when tv whent down. They were really easy to reach

Why would you buy a $1200 TV and not put a coverage on it is the real question. I’ve been purchasing Best Buy service plans for years I’ve exercised some others I never had to redeem, they are well worth it.

have not used this yet as the tv is new! Not familiar with their service team.

Excellent. Performs exactly how the salesman said it would. Love this tv withe service and helpfulness that got me to pick this one.

I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.

The agent clearly explained the different kind of protection best buy has to have a good understand of the choice I needed

I do highly recommend to get this service for your product

Great service very nice helped me move my tv did a great job assisting me

love the peace of mind knowing that Geek Squad has my back

I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

Piece of mind to have in case with any issues. Great electronic products coming out every day but harder to fix need a AV TECH for these new electronics.

Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

I love having the piece of mind that well qualified techs are there to help me if I have an issue.

The Geek Squad has done several great installations for our family. I.e. 5.1 Surround Sound System, large screen televisions etc.

Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.