Customer Ratings & Reviews

Having the Geek Squad protection for your TV & computer is like having AAA for your car. I would never leave home without it. There have been many occasions when I have contacted the Geek Squad to clear up something. They are very supportive & helpful and always available.

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

Bought this as an add-on for an open box TV. Definitely worth the cost. The whole thing cost me just under what a new one would have and i have 2 years warranty instead of the standard 1 year from the manufacturer.

Always there when I need help or fixes for my tv so I think they are great

So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

I will be taking my TV in for service today to figure out what the solid light issue is.

I always purchase Geek Squad Protection. I recently set up a repair appointment. 3 days later, geek squad came to my house, couldn't repair and issued a brand new replacement within 2 days. Always get the plan. It provides reassurance, even if never used.

I enjoy my protection if they can’t fix it they replace it

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

This is just the best. Would buy again!! Best Buy is just the best enjoy buying my electronics here :-)

Excellent service knowledgeable technicians. The most comfortable warranty/protection I've purchased

They do such an amazing job they are so smart and fast and helpful very energetic and get the job done

The Best buy representative was great he was a great help on helping me decide on my purchase

Just not long enough, seems like we should have went with the 5 year plan and all would have been okay

Great experience every time I go to bestbuy satisfaction

Great experience every time I go to bestbuy satisfaction

Very helpful and useful for any electronics will help out with any issues you may have.