Customer Ratings & Reviews

Love the option of having the extra protection of the geek squad.

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

Tv went out and being under warranty they brought a replacement to my home!!

Easy to Use when you’re app isn’t working, my app wasn’t accepting my card and I bought it as an option

I have been purchasing from Best Buy for years now and when it comes to high price items (e.g. TV, PC, et al), I always usually add the GSP because I know that when I have an issue, Best Buy will take care of it.

Based on everything I've read, this is the most comprehensive protection plan one can find. I'm concerned about long-term durability of my new LG OLED and this plan covers everything I'm concerned about.

My first and only encounter with the Geek Squad was only to ask a few questions. The tech who came to chat, Butch, was very willing and able to answer all my questions with very knowledgeable answers. I would not hesitate to chat with the squad again. Thanks for the service.

Professionalism at its best and arrived earlier than expected.

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

That day they did a great job helping thanks you help low prices

I purchased the 5 year Geek Squad protection just in case something goes wrong. The last Sony TV I purchased, 10 years ago is still working and I purchased extended warranty for it, but never had to use it.. I hope this one will work and last as long or longer.

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

The customer service was spot on as usual. I specifically wanted Geek Squad cause I believe they are cheaper then their new protection plan. That and they give awesome service.

We purchased the 5yr protection plan with our original TV in 2014. We had to bring the TV in 3 times for issues. The last time they had to junk it and gave us a new one with absolutely no hassles. We've purchased the same warranty for this new one. Well worth the $59.99!

purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

I brought it home easy out of the box and all that was to assemble was the feet on the TV

As a Best Buy customer I’m very happy that I was given the option to add the two year Geek Squad security to insure my purchase of my Samsung 70” Television for a low price. Very satisfied as a Best Buy customer.