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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30830 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 30,830 reviews
  • Rated 5 out of 5 stars

    Definitely Recommend their service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Happy I got this it gave more peace of mind that I have it available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with getting a smaller TV for the Spare room we still bought this extended coverage! It truly makes sense, with the Smart Tv's there could be glitches, that's computer life! So this allows the Geek Squad to work there magic if anything happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the home visits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but love the fact that If anything goes wrong they will come to me not the other way around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable an necessary peace of mind electronics are expensive to repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven’t took a chance to experiment how geek squad work, but since I order a big 70in screen smart Samsung tv I realize that I do needed to get insurance on it in case it breaks or it gets damage accidentally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but great to know its there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service plans are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and get a service plan! It covers the tv for almost anything that happens to it. Not dropping it, but most regular things that can happen are included in the warranty. I have always had the extended warranty from Best Buy and I will continue to do the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the return process with this company. When need to return is fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Usually worth the money...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money most of the time. I have used my policies 4 different times and only one time it didn't cover the repair. I would recommend the protection on most expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New beauty at good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets budget. Picture is crisp, clear, easy set up for install. Great sound system, level and sound. New face for roku! Give it a try! No regrets!! Thanks vicky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great deal. if it breaks within the time they will fix it. so glad i got this it has saved me so much trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek extented warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek extended warranty is a great addition to ensure a few years of maintenance free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to need a replacement or help with setup but I appreciate the option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Layer of Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty from any merchant! For my purchased kids TV, its awesome. But kinda pricey if you want to get it for an OLED! But you get what you pay for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is great to have. Especially when you need to know geek squad is available to help with making sure your tv has great service agreement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use mine and they were courteous and processed my claim quickly

    I would recommend this to a friend