Customer Ratings & Reviews

I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

Tv replaced within 24 hours after a line showed up horizontally on the screen

Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

Terrific and easy to set up...added a roku and we are in business...works great with xbox as well

I give them an excellent rating. My first LG TV failed after about 4 years. My Geek protection qualified me for full original price toward a new TV.

Best news is I have not had to use it...yet. My last set made it only about four months beyond the factory warranty and I did not have this protection. That will not happen again.

Got the warranty in case it breaks haven’t had to use it yet

Haven’t had to use them in a while but always reliable and a must for a tv

The agents were very helpful and attentive. They helped me understand.

Amazing projector I use it every night We’re all the movies you can imagine in the world you can watch on this.

I have not use this plan, but i have used it on previous TV's. I was able to walk in with a dead tv and walk out with a new tv during those experiences. Not cheap, but good peace of mind.

I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

Geek squad has always been great to help and Diagnose and repair what I needed.

Had a quick question about setup and they got me the help i needed!

I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

I've had to use the service in the past for other products. Having the service makes replacement much easier when problems arise.

I highly recommend to buy this product. It works exceptionally good.

Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.