Customer Ratings & Reviews

love the Geek Squad. They really have saved me Alot of times. They have saved my computer by either doing major overhauls or helping me over the phone with computer issues. Great techs when needing home service.

Very happy we spent the money to have the Squad install our tv and sound bar. The install would have taken a lot longer if we had tried to do it ourselves and then we would have wondered if we had done everything correctly.

Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

I always buy the protection plan for items that are easily broken like gaming headsets and vacuums. It’s extremely easy to use.

TV has some wobbly frames that needed to be repaired. But other than that it's perfect

I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

I have gotten this before on previous TV's & it was very handy when one of them lost video rather early in it's usage. They were unable to repair it so I received a new TV in replacement.

I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

Geek squad is impossible to cancel. I'm hoping I don't have to use it!

Nice to have extra Warranty for items you buy, but the Prices for the Extended Warranty have INCREASED DRAMATICALY.

Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

I have not used the extended warranty but did plenty of research and wether should buy or not and I pulled the trigger. Everything I’ve read says Best Buy has the best warranty you can buy.

Used several times and it’s always easy! Friendly and knowledgeable staff. Thanks geek squad

Highly recommended by my daughter. i thought I would try it.

Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.

Always go for protection, its just worth the minimal upcharge for the peace of mind.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!