Customer Ratings & Reviews

Geek Squad has always been there when we needed their support and service and we appreciate all!!!

So far, no problems, I like the Geek squad very much. This is why I purchased this product from best buy. I bought the 5 year warranty so I hope the freezer lasts this long. It is a nice side for my manufacture home.

Had to add the protection plan on my TV. There was no question or doubt about it

This Warranty is useful for high usage and certain areas that the product will be used in, like high traffic areas and areas that are subject to electrical outages.

Geek Squad is very knowledgeable and fixed an issue I was having with my laptop. They had it finished before I left the store and it was cheaper than I thought it was going to be. Awesome crew!

The Geek Squad protection plan is a smart way to go when purchasing an item from Best Buy. It's always best to have a protection plan and don't need it than to need it and don't have it.

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

Well with how things are made not to last these days it’s almost foolish not to purchase the warranty! Of coarse I look at cost vs replacement and typically it’s beneficial to buy the warranty for peace of mind!

Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

Best Buy do back up on their warranties are very good

When we purchased our Sony, we bought this, too. The installers were professional, setting up our TV in a quick manner. Their instructions for navigating through it were complete as of today.

I normally don't have any problems with the products that I buy at BestBuy(not an employee) Lol, but it's nice to know that I'm covered just in case that something does goes wrong. The warranty prices are descent and thank God I still haven't used one yet.

Love the coverage on my computer so glad I don’t have to worry about it if it breaks

The price was very reasonable. Once i fir it home, it was easy to set up. The picture quality is nice for shows, movies and gaming. Live it.

With these high tech TVs it's possible this type of coverage will come in handy, it sure did for a previous 70inch Sharp Aquos TV that I had to return. I now have this coverage for 2 recent large screen purchases. I would not risk a purchase now without it

Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

Best products to have in case of any damage to your TV