Customer Ratings & Reviews

Best products to have in case of any damage to your TV

Great service from agents who delivered and set up TV

we havent had to use this yet but i feel it is a good buy for the purchase, Hope fully we wont ever use it but still feel good about it.

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

Love the extended warranty on big electronics. Have used it before and is awesome.

I got this with my LG Nanocell tv. The tv warranty only covers for a short period of time, so this will definitely help out if anything happens to the tv after the expiration of the tv warranty.

I’m so glad that Best Buy have you guys I like having protection on shorten things like tvs watches and apple products and other things too it’s very helpful.

The Geek Squad installed my television and sound bar and made all needed adjustments.

I bought a trash TCL that died 1 day out of warranty, this insurance covered a new Vizio that also ended up being a wild ride but that was mostly due to freight deliveries.

Happy I purchased the 5 yr warranty. They were great in taking care of me. Thank you.

Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

I love the Geek Squad protection plans. They definitely cover what the manufacturer doesn't and allows you to protect you investment years into the future. Totally worth it for the peace of mind.

This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

Always worth it to get the protection plan. Bestbuy makes it so easy.

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

Excellent service with a smile. Many perks! Confidant to do business with Best Buy!

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

The last thing I want to do is hall in a 65” tv for repairs. You’ll pay shipping and be without a tv for an unknown amount of time. Best Buys in home service repair pays for itself.