Customer Ratings & Reviews

I have not yet had to use it however I was very satisfied with the price of the warranty. I have used Geek Squad in the past and was very satisfied with their service and professionalism

I have not use the insurance and hopefully I want have to use it

I had an issue with the TV remote. The staffer that assisted me was great; he was patient with my questions. Very friendly and professional. Was able to solve the issue immediately.

I have used the warranty and the replacement was quick and easy.

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

Always buy the extra protection. Because you never know. Ive only had to redeem once and it worked out great

They were very helpful. Figured out the problem quickly and returned for a new tv.

The two year plan was priced at a good rate. I feel this was a great buy.

Absolutely alway's purchase Geek Squad support & extended support with all my technical devices , most manufacturer warranties fall short on/with technical support and Geek Squad alway's offer quality alternatives & recommendations .

Getting protection is never a bad thing! Highly Recommend You Start Getting a Protection Plan, if you don’t already. Very helpful in the long run

They come to your house in a timely manner and they handled my tv with care. They were able to figure out the problem quickly and did a great job installing it.

The first 2 tv's I bought were defective. Both were Samsungs. They came and picked up both tv's and brought me a replacement LG tv. So far i'm much happier with the 86 inch LG

Always good having the reassurance of the Geek Squad protection plan. Never know what could happen in 2 years. It's nice knowing I have them if problems occur.

Great service and professional setup ! On time for scheduled appointment.

Hopefully never have to use the warranty but it was worth the extra cost.

Had an opportunity to use the Gerk Squad Protection. My TV had an intermittent problem. When the service guys came out to my home my TV was working fine. The technicians replace the defective part and I haven’t had a n issue since.

This is a great add on for coverage for any item just in case.

I typically don’t do extended warranties or service plans but when it comes to a large purchase I tend to have a change of heart. Geek squad has all around been great to us and the peace of mind is worth the extra chunk of change!

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.