Customer Ratings & Reviews

I was able to get a 5 year warranty on an open box TV at the time of online purchase which thankfully I did because the in store rep told me this isn't even offered when purchased in store. Great deal for those that know to get it at the time of purchase!

Best buy extended warranty’s are straight forward and easy to use when something breaks.

Good service if you use it, they will help you when you have questions. Always purchase this whenever you purchase electronics.

I usually get the geek squad protection with my electronics to give me piece of mind that im covered if something goes wrong

I always buy the five year warranty plan it is the best thing I’ve ever done when I purchase any items at Best Buy’s and will continue buying a five year warranty with my future Purchases!

I installed everything that I purchased on 6/4 and 6/5 myself (TV and soundbar) have not had any problems.

The tv that this protection came along is still going strong so never had to use this. However, I guess it's worth five stars for taking away any need to worry about the tv not working.

The delivery guys were very knowledgeable, carefull and made installation look easy.

Always Worth Having a protection plan on electronics items.

Always purchase the 5 year support for company related items and only had to use it once but it experience was great and would recommend.

Helped with step by step instructions when I needed it to install my projector and connect it to my phone.

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

Geek squad is always great and willing to help out with any questions we have!

[Employee of bestbuy] The picture quality is great! The TV is big and looks great above the fireplace!

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty

I like the fact that if anything happens someone will come out and if they can't fix the problem, you'll get a new tv. This is helpful to have.

Great Greek Squad with lots of knowledge and quick to finish whatever you bring in or come out to you.

Got the 2-Year Standard Geek Squad Protection for my new Toshiba - 32" Class LED HD Smart FireTV Edition TV. I've always had great service from the Geek Squad when and if needed.

I chose to purchase 2 years of Geek Squad Protection for my tv just in case anything were to happen. I don't expect it to, but it's good to know that Best Buy is going to do everything possible to fix it if it comes to that.

The employee could not provide a pamphlet and specifics on the warranty coverage. She just kept saying "we don't protect for product damage" meaning if we drop it, we deal with it. We were more interested in true coverage details and purchased without true knowledge of what all is protected like surge protection, damaged power cord, and internal issues like computer chip for Smart features. In part, insurance used to require documentation of coverage and exclusions, but they had absolutely nothing in writing.