Customer Ratings & Reviews

excellent customer services, plenty of knowledge, given the right information.

I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

I know geek squad and can i say i just love them they take the time to care

I always get a protection plan when getting a tv. In the past I had experience minor issues with my TV after time and the protection plan covers me, even if they cannot fix it, they will give the value in gift card to get a new one.

Have had a good customer service experiemce since purchasing geek squad sevice for my tv.

Great thing to buy when you buy your electronics and appliances to protect them in case of malfunction

Get this on every TV purchase. Great service to have and easy to use.

We love having the peace of mind that the geek squad protection gives us

With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

A must have for your electronics, covers most problems you would have with your items, geek squad is super helpful and easy to use

The best extended warranty on the market, for the next 5 years I will not worry about pixels not working, LCD black spots, surge problems and even the remote not working. That's all covered!!

I’ve had it for over a year now and it works Excellent really high tech.

The service was great! Any questions I had were answered right away.

I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

Excellent value for a two year warranty I didn’t hesitate to make the purchase!

So glad I got this. TV broke, Geek Squad came out next day, couldn't fix it so they replaced the TV. Bonus - the TV I originally purchased was no longer available so they upgraded the TV and restarted my 2 year warranty with the new one.

The best warranty that is offered, always takes care of the problems that can happen

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

This item is great. I love it. I will purchase again from this store in the future ofcourse.

Professional and efficient, Friendly and knowledgeable staff