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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 411 Showing 8,201-8,220 of 30,840 reviews
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv mount and good adjustability. Do buy this for perfect tilt and motion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty a Must have option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 5 year TV warranty so as not to be concerned with any future problems. I've used my warranty before and all was taken care of to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer service and respectful engagement...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be here when I need them. No Worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only have to use the protection plan once but it was awesome; this is why I get to we can be on the safe side. Fast, friendly customer service! I really appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get feed squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The warranty is very good

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal especially when you are an employee it’s a steal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought other warranties that make it so complicated that you give up trying to file it. Geek squad makes exchanging a damaged product so easy to exchange or replace. I prefer to pay a little more to get the geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an outstanding job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service by Geek Squad. They delivered my TV on time and set it up for me. They also took the time to explain all the features and how each one worked. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I’ve found that not buying protection plans seems to be more expensive than buying them. Nothing seems to last as long as we expect anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad response and installation was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase a large ticket item without the geek squad protection. Anything happens and they come out and fix it right away. No hassle. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luck my for me I have not needed to use the Geek Squad but great comfort know it's there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV - Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always purchased Sony from Best Buy and our experience has always been great. Geek Squad warranty for a mounted tv is a must if you don't want the hassle of having to take your tv off the wall if you have issues. They come to you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it, but never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the contract for my father-in-law, but never had to use it because the TV is still working well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect all my electronics with geek squad! They will repair your covered product or if if it’s in repairable they will replace it with a new or equivalent product for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this yet but feel confident that it will be honored if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service but the warranty is misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for a great price! Great quality sound and easy to install!

    I would recommend this to a friend