Customer Ratings & Reviews

Look forward to working with Geek Squad when I have an issue with my TV.

Don’t do business without the Geek Squad. We purchase all of our Computers from BB just to have this team behind us.

It may be pricy to have the extended warranty but it is worth it as even when I had trouble setting up the tv I called and they walked me through it. With this feature alone makes it worth having on such a large investment.

It is what it is. There if you need it, hope to not use it. I have had this plan on older TVs in the past and had to use it and the process was seamless.

Hopefully I won’t need it, but it is good to know I have coverage.

Currently I have not had to use the service that covers smart tv, but when I call for support they are always attentive to all my questions, and they always call me to ask how we were in the service.

Never had to use it but geek squad warranty is like an American express card..never buy anything without it

It is always good to get the Warranty hopefully won't have to use it

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

Haven't had to use it yet, but I feel like it was a good purchase.

Always great to have the Geek Squad on hand! They are Johnny On The Spot!

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

I brought the Geek squad service but have not had the chance to use it yet. Hope it will be able to help me when I have to use it.

Best Buy will stay with you throughout the entire Plan. They will do whatever they can to make sure your product is working as good as the day you purchased it!!! I buy with every purchase I make with Best Buy!!!

It's always great to have the protection of Geek Squad in my back pocket!

Always buy the extra protection it has always been worth every penny I have spent!

Awesome service. Friends and very helpful and would recommend 1000000%

Why wouldn’t you put the protection on your best buy device?

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

We had Geek squad extended warranty on our last television and because we had it and the tv failed we got credit for a new one. That is why we bought it on this new TV.