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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 30,842 reviews
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I tend to usually get warranties. This is a good deal. While it was around $170. Over 5 years comes to about $3 a month. Definitely worth the peace of mind in case a fuse, led, etc malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service it’s not bad but thrrr is other options we can consider

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally peace of mind warranty. 5 year warranty ..nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! The picture quality is so clear. It was a bit confusing figuring out the Smart TV controls, but we hooked up the PS4 Pro and Soundbar and have been enjoying out TV since then. Very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friend set up easily ! Dig my new tv big time !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I never need this, but it's good to know it's there if needed. It'll be well worth the extra couple bucks if it ever needs to be used for my new smart tv !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for new TV. Secure knowing that they will take care of whatever may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. One feels protected by this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a few Insignia t.v.'s that I purchased here, and I always buy the 5 year warranty. The fact that I know I will be covered IF something were to happen will keep me coming back for future puchases WITH the warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you believe in insurance- but the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the additional protection since who wants to take the TV off the mount and bring to the store? Used it once before and ended up with a new TV of similar price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used, but gives peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet but knowing we have it available eases our minds greatly, especially with an open box purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is awesome they fix my stuff every time I need to fix even if I call in on the phone they're awesome Team friendly and polite over the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having purchased the Geek squad just gives me peace and security with purchasing my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek skuad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    **THE PROTECTION PLAN IS A SCAM**

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely disappointed with the handling of my recent return attempt under the Best Buy Protection Plan. Despite the product being defective and covered by my plan, the store’s general manager refused to process the return, claiming he did not observe the issue I described. I also explained that I could not leave the monitor at the store since I needed a replacement immediately to complete my work, yet I was offered no professional support or resolution. It is troubling how easily these protection plans are sold, yet when customers attempt to use them, the process feels dismissive and unnecessarily difficult. This experience leaves me questioning the value of the program and the commitment to customer care.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the protection because it was inexpensive for the protection it provides. We haven’t needed to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a sony 55 4k that was on display and the last one in the store so I felt I need to get the plan even though I have confidence that this sony product will last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always always always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yep yep , and yep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the extended warranty, thats all that needs to be said , for the price, it is an excellent safeguard against long term wear !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always top notch service! Geek squad is great when you need them.

    I would recommend this to a friend