Customer Ratings & Reviews

You can never go wrong with with “Geek Squad”. The warranty pays for itself and makes purchases easier knowing it’s literally covered if anything happens.

The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..

The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

Geek Squad protection is the way to go. Just to give u a piece of mind just in case ur product starts To malfunction. Protect your investment if your spending a significant amount of money.

We have not had to use this yet but knowing we have it available eases our minds greatly, especially with an open box purchase.

Got my mom a tv for Christmas and I highly recommend the protection plan if anything happens to it your covered.

Nice to have the piece of mind if issues ever do occur

Great to have for peace of mind and affordable well worth it

Geek Squad protection has always taken great care of me when mishaps have occurred with any of my products!

Very courteous staff, eager to assist, best value guaranteed

Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

Great to have peace of mind on my brand new Sony OLED Tv. Great purchase for sound of mind.

No worries for the next 5 years since my 75n Sony is covered. I had it set up and calibrated by the geek squad. Extra sweet since I added a Sony sound bar and satellite speakers.

Love the fact that Best Buy offers extended warranties!! This give my family and I peace to mind to know should something go wrong, Geek Swuad would be there to handle the situation!

The geek squad is on top of it! If they can’t fix it, it can’t be fixed

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Piece of mind is priceless they say. So Geek Squad protection provides priceless piece of mind for all of my electronics purchases.

Geek squad is very helpful in solving any problems you may have

Nice protection plan . A can't miss. Although something ill never need to use.