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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 30,842 reviews
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have this as my back up, they have so much to offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took out the 5 year service plan, the cost was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my TV and yes it is worth it. I can relax for the next 5y.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad and recommend purchasing it for all your electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this protection plan from the Geek Squad to my TV purchase. If my TV has any problems after the manufacture warrantee expires, Best Buy will fix or replace it for free if you have their additional 2 year protection warrantee .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced faulty tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad and thankfully i had program. Tv i had for year and a half went bad and they replaced it in one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far don’t have to use it and hopefully don’t have to but if at some point I have to hopefully they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have contacted yet te this purchase but have used them in past…they’re great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for my 65” Sony Tv and was worth it since mine came with issues, just a tad pricey because of the amount the tv was determines the price of the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fairly inexpensive so I just picked them up for anything I know I want to keep for a while. When they are needed they come in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oddly I'm being asked to review geek squad service when I have not yet had a need to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad handy to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their support has been great so far. I have needed their help several times. I am technology challenged so their help is very important. So Glad I purchased their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost smart to go with Geek Squad. Because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with any questions that you have and they are always there for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad...Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection makes you feel secure with your product. I have needed them with a product and they were quick to answer and check my item it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service to correct both major and minor problems with my computer and have been impressed by the knowledgeable, courteous and patient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wouldn't think of buying an expensive TV or IT product without having the help of the Geek Squad. We don't have to worry about problems or questions because we always have help just a phone call away. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are a life saver for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does great work and speaks to me in English, and not just in computer. They explain and are patient when I ask questions. I have complete faith in the Squad and would highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They’re good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps knowing I can fix my stuff through geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The $350 purchase price of the TV brought the geek squad protection program down to $50 for five years good value in peace of mind

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! That's awesome to hear! It definitely is great to cover your investment just in case something goes wrong. If you need any help or have questions, please let us know.