Customer Ratings & Reviews

I have purchased Geek Squad warranties for the past 15 Years, I have never had any trouble with repairs or returns. I highly recommend adding it to every purchase.

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

Beautiful color amazing size and as always the best picture from Samsung

I can wait to use it. I got it because my last mess up with in a year and there was nothing I could do about it. This for backup

Major purchases always get the the Geek Squad Protection. You never know what may happen, but this gives me a sense of comfort.

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

Every major purchase I make through Best Buy I also get this and I find it to be very worth the money. I unfortunately have needed it a couple times, but it made it so easy.

Great coverage for the price, can’t go wrong with protecting your investment.

Love it. Always buy my electronics here bc of the geek squad

Helped with return/ exchange. Gave some piece of mind

Works as expected and you can control it with your phove or assistant.

Always a blessing! I schedule an appointment, go in, and done. I love that they do all the technical work for me!

Protection is any item purchased is highly recommended to ensure your purchase is a good investment.

Amazing Plan and Benefits! Highly Recommend. You must consider this program.

Haven't had to use it yet but seemed like a good value. I did actually hear good things about them and it doesn't hurt to have extended warranty.

So far I've only had to use it once, but making an appt to get my TV looked at was easy. The store gave me no problems and offered store credit or a replacement.

I will always buy a protection plan, it is a savior when something goes wrong

I protect all my electronics with geek squad! They will repair your covered product or if if it’s in repairable they will replace it with a new or equivalent product for free!

I always get geek squad protection with every electronic I purchase at Best Buy. It's been invaluable for my son's tablet. Kids are tough on devices, so being able to trade one in for new if he drops it has been a huge money saver.