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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 30,845 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had issues with appliances before so we did not take chances this time. We've always been happy with Gook Squad's CS and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchase it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality electronics are worth the protection. I definitely recommend getting one whenever there is several hundred bucks spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old tv died abruptly and they tried to repair it because it was covered. It couldn’t be fixed so they returned all of my original purchase price! I bought another TV with it. I’ll always get this protection on TV’s. They don’t make them like they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works out perfectly for electronic devices in case of any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin the Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never disappoints! Easy to use, great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEVER buy anything without Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEVER buy anything without Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad added protection to my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and very knowledgeable about products and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Geek Squad protection for my TV. Nice to know I have extra help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extended warranty. It is a sense of security that will ease your mind when and if you ever have trouble with your items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as i heard about technician they all do thier job very well.however i didnt get any help iam sure will get help if in case i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless. Always better to be safe than sorry. Worth the protection in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind. Habe purchased these plans for other products and been happy with the service. Geek Squad takes care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to go along with a car receiver I purchased for my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price for extra protection is a no brainer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot of electronics so this really pays for itself in the long run. They service and update my computers for free with this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. no need for service at this point but its only been a couple months. Hopefully I'll never need it but feels good knowing it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet, but I hope if I ever needed it as easy as they make it seem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only used it a few times

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranties are great. If any problem arises just call and the either replace or fix the problem quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Zander. Thanks for sharing this with us! The protection plans really are nice to have just in case something goes wrong. I love the peace of mind it provides. Please let us know if you have any questions we can answer for you!