Customer Ratings & Reviews

Purchased for my daughter's tv! We haven't had any damages or need to use the protection but always nice to have especially with children!

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Thanks for the great service and I definitely recommend shopping at best buy

very good service, everything was set up correctly and is working well I' m very happy with instalation

A great protection to have if the item cnt be fixed you can switch it out for a new one I would recommend

Great tv, it is very clear and i love it on the wall.

Not Applicable Haven't needed to use them. I always insure in my purchase

insurance for my products gives me a secure feeling that am cover for the two years for Any accident that could happen

Geek Squad is a must for computer people out there. So professional and patient. I will always use it and highly recommend it to my friends.

A must have in every home that is upgrading their technology. This plan is working for me and my family to resolve all our technological mishap.

I purchased the warranty for my 50” LG TV and registered it on line. I doubt I will have to use it but it is a good feeling to know it is there.

Definitely worth having to protect my purchase , can’t be too safe.

geek squad very helpful couldn't fixed my product replaced with gift card brought a different one works great

I rely on them whenever l get into technical difficulty. Everyone is professional and attentive. Great for peace of mind.

Excellent Warranty 5 year even though the tV has a 2 year warranty

Can out quick to check out my tv. Called and the next day they were here.

I always get the protection plan on my appliences and home devices. Peace of mind

Good service, they did a great job of setting everything up for me

I always make sure to purchase insurance on all of my Best Buy purchases. They make sure to always offer it on check out which is always nice. I would definitely recommend to everyone to have.

This is a great value better than you find at most stores Best Buy stands behind the protection plan and it's not a game and it actually helps you very very well when you have an issue with ever.