Customer Ratings & Reviews

Geek Squad was knowledgeable, helpful, and fast. Very happy.

like it. used it, very pleased with it. will do again

I love this added item to protect my TV and give me piece of mind. Price is reasonable considering it is a 5 year protection

Always good to be able to contact the Geek Squad with any issues - can have your computer/laptop cleaned up anytime for optimal performance.

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

Haven't used yet but I'm sure it's great. As per always

Glad I bought it, haven’t used it. Hope I don’t need it.

I would do recommend this coverage because it includes install delivery they do tuneups on your computers and are very knowledgeable agents

The guy that helped me did a great job and knew alot about tvs

They are there when you need them. One call and they schedule an appointment. Very good service

I was told I don’t have this. My television was not mounted. The guys were very careful when delivered. They stayed 6ft at all times...good job.

Good plan for all those unexpected things that occur in life, it's like insurance you buy it and with luck you never need to use it

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

There are very good. I usually always add the protection for any reasons because the geek squad makes it easy to get anything fixed or find problems.

Always purchase the extended warranty to protect my investment and provide me with peace of mind.

Good tv for the price. Only issue is a few times I’ve turned the tv on and the volume doesn’t work. I have to shut down tv and wait a little while for it to work again

I super wish some of these protection plans didn't cost so much, but glad our items are protected if something happens to them.

I learned my lesson years ago, always get a protection plan for new technology. It has paid for itself several times.

I always, always use Geek Squad protection for my Best Buy purchases and IT needs. I would not be without it. Well worth the price! Thanks!

Very easy to submit a claim. Will always get for large purchases.