Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30807 reviews
(30,807 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But where is my code to use for my free 2 month apple tv subscription?!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient, better to have it and not need it than need it and not have it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this, I use it as a monitor for my pc and it’s so nice and bright
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
My 55”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel safe knowing I have coverage fo my new tv everyone should get coverage for their tv it takes the weigh off of you from worrying to much
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth that little extra
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta have that peace of mind when it comes to any purchase you make.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never Used it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased it but have yet to use it. The TV we have still works
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy protection is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Five year protection is really good for what it is Best Buy have some great protection deals
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definitely a good idea
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We havent had to use it yet but its nice knowing we have protection on our investment.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad is so Professional & Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent I had at my house when my old tv died was so nice, really knowledgeable, friendly, and very professional. He answered all my questions about my old tv and more. When there was no hope for the mother board since the tv was 10 years old, he broke the news to me gently and did not try to sell me anything new. Then, of course, I wanted to hear about new tvs! The Geek Squad agent told me what he recommended and I was then really excited to go out to Best Buy and get a new tv since the prices have really come down in the last 10 years. I hate to buy anything unless I need it, so the Geek Squad agent explained all of my options before he would fix my old tv. It was obvious that the motto was "The King is Dead...Long Live the King" as in - the old one had to go and I had to buy a new tv. My purchase experience at Best Buy for the new tv was also really terrific. I did not feel rushed, the agents at the store, like the one who did my home visit, were professional, really patient and super knowledgeable. Thank you, Best Buy! Really appreciate you in the Tech World explaining things to me since I would not have known anything about old or new tvs w/o your Geek Squad agents. They are really well-trained and helpful.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always geek squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can never go wrong with geek squad. Ive akways used it and they dont mess around. They get things done fast.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best offer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
5 year service plan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK , got the 5 year service plan for TV, not sure if it is worth it for a TV like other products, was told if any problems I could swap out Tv and even upgrade, Tv had an issue took it in and then told no, they have to try to repair it first so had to take the Tv back and then call and set up service, takes about a week, they made a repair did not fix it, had to wait another week to try again, still not fixed so waiting on another week, what got me was the reasons they gave for the problem with the Tv,just didn't pan out, like after not quite two years of reception, it must be my antenna, while my other Tv's still got reception, then this Tv's tuner must not be as good as the cheaper models of the same brand that were getting reception but it was like anything but the Tv, I felt like they aren't going to let me get another Tv if there is any other possible reason besides the Tv, so now it is on me to figure out otherwise !" I" finally figured out or narrowed it down that it wasn't the tuner or my antenna because I got my signal back and narrowed it down to a USB problem that it seems no one can understand, so happy I got it to work again but my Tv still doesn't function as it should, could be a firmware problem but bottom line, I paid for all the functions and EXTRA for a SERVICE that wasn't worth the frustration and time that I have had to deal with, that $80-$90 could have been spent on a new TV and the time spent watching it, sorry !
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and easy to help quick response friendly people
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the warranty that's what my mama says..
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought extra protection for a Samsung OLED TV and hope I don't need to use it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always have a great experience with the people at geek squad
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
LG OLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's always great to have the protection needed for higher value products
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best protection plan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A excellent way to secure my led tv and most of all the price.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thought of not having peace of mind is crazy. I value this type of support.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly recommended!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the extra feeling of security, knowing my product is covered!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


