Customer Ratings & Reviews

I alway get protect plan hasnt failed me in the past

Hope I don’t need to use it. Easy to purchase. Great

Glad to have bought this coverage and service with the tv

Great warranty and added protection for an appliance or electronic.

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.

Haven’t had any problems as of yet. But definitely recommend the service

Purchased an open box in excellent condition in original packaging

Geek service has always been great purchase for my products

worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

they were nice and helpfull when I ask a Q&A they expland

Excellent! If I need assistance they will be available. I haven’t needed them yet but in past purchases I needed them.

I HIGHLY recommend getting Geek Squad for your TVs. Back in 2018, I brought a Samsung 50' 7 series 4k TV, and this year (2020), the LED in the TV gave up, and half the screen was black. I was very disappointed with Samsung. I called Geek Squad. They had a tech come to the house to examine the TV to see if it could be fixed, and they told me it was not worth fixing, but I could replace sticking with Samsung or choosing a different brand. They credit me the exact amount I originally had brought the TV for which I decided to do. They come and pick up the old TV and dropped off the new TV. The only thing I wish they would change was not having to pay extra to have them swap the tv on the mount, but it's okay.

Was a Christmas gift for the daughter She loved it.

With how complicated tv’s are now I think this extra warranty gives great piece of mind

Pros: TV looks great in a sunny lit room or at night with proper settings. Reflection blocking coating works well (i have a window w blinds adjacent to it). The special smart tv bluetooth remote is cool. When hooked up to wifi, get the samsung app on your phone. You can easily throw youtube stuff you find onto the screen or play movies and pix from your phone. netflix, amazon prime etc stream great. 3d looks good to me, though 3d on a 46 in screen isn't ideal, its still cool. Tv is nice and flat and mounted flat on my wall. USB is a simple way to have movies and pix right there internet runs smooth having this tv turn your cable box on and off w the infrared beamer is really cool. it can also change channels but is laggy vs the real controller. voice control is neat but doubt ill use it. Cons: having some of the connections stick straight you the back vs being sideways affects how close you can get it to the wall. not many options for old connections like vga or rgb without finding adaptors

Amazing protection life saver for everyday life. Choose me for the 400

I am loyal to Samsung TVs never had an issue until this tv made a pop noise and went out. The motherboard was out of stock since this size is no longer sold and BB Geek Squad replaced it. I like the Geek Squad but had to wait 2 weeks for an appointment and another week for an ordered part that was cancelled just to replace the unit. I will not be purchasing the warranty on the new unit due to this, as I have additional insurance for all electronics in my home. Do better Geek Squad!

Still early hopefully I will not need it, time will tell

Have never had to use this but appreciate i purchsed for peace of mind.