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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30861 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 986 Showing 19,701-19,720 of 30,861 reviews
  • Rated 5 out of 5 stars

    Great having extended coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never guessed that we could have such an excellent plan. Thanks for offering the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They return things rapidly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handle the situation right on point and they ship things right back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super helpful service and knowledgeable people working, so always feel like you're getting the best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always extremely friendly and felpful! So thankful for their knowledge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting Geek squad for all purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv in timely fashion, did a great job, worked quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but it’s good peace of mind for an expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have to protect all of the products that I've purchased here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good for product waranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good for product waranty, They helped me in replacing my Fitbit which stopped working after 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Extra Protection Plan love the plans that come from Best Buy easy to use always a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is repaired multiple times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Used it multiple times so far on one tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I added the protection. It not only gives me piece of mind knowing I’m protected but it just one less thing to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there pricing for these are always the best around the holiday time. i always get one for big ticket items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always relied on geek squad when we have bought major appliances or tvs. They have been great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the protection plan yet but for the price you cannot go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With TV repair people almost extinct, the Geek Squad Protection Plan is a good bet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install and orientation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad performed a fine installation and patiently gave me a good orientation on use of my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 5 year protection plan is better suited for any tv you wanna get

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a Samsung and they took it back no questions asked. Didn't have the same model and didn't want to wait so they give me 100% credit toward an upgraded TV

    I would recommend this to a friend