Customer Ratings & Reviews

No reason to call geek squad but I used them before for my computer and they helped me.

Excellent option for pretext your electronics and other devices

Very reliable tech support and I don’t have to worry about paying extra

The security is useful. I don't expect problems but security is nice.

Great value for added protection. Added protection always a good buy

Great valued protection plan for my new QLED 4K TV.

I love the warranty from the Geek Squad the team always offer courteous and professional support.

Great customer service, they do everything they can to take care of needs

So I bought the warranty for my 40 inch TCL on October of 2023. I called in cause I had a ghost image and I couldn't get any thing for local channels to work on this Tv and I tried 4 of them. So I called in and they said I had to bring it in or they could charge me to send repair out for service. I had a warranty that said you would never be charged?? So I just had shoulder surgery in May. It didn't go well and now in 2 weeks I am about to have my second surgery on my shoulder. I am older in my 60S. I brought the Tv in and the gentle said I wasn't supposed to bring it in. I would have to take it home and they would charge me. I have a warranty. I told my problem. Then he said he would check if they could replace it for me. Then he came back and said he would have to send it out for repair and it would be more than 2 weeks. I am having surgery and really need to have my Tv. I have always made Best Buy my first stop with TVs. I am going to replace my Tv in living room soon. But I am disappointed that not if I get my Tv I won't be able to install on wall with one arm. Just very disappointed with the overall process. I was hoping for a better outcome.

Makes purchasing a product worth all of the effort to know it’s protected

Haven't used the 5 year warranty yet but it was a good price for an LED tv. Hope I don't have to test the service.

Great service berry accommodating no worries about replacement or fixing

Haven't needed it yet, but happy to have it as a just in case.

They have good customer service they worked fast..

I instar my self the television in my room and very good and nice

Geek Squad TV warranties are the way to go for sure. Very solid service.

Always great to have that piece of mind just in case something happens.

They are always so helpful and friendly. Always available

Worth every penny. If something happens to my tv I know I am covered

You can never go wrong with BestBuy extended warranty.