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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30821 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1086 Showing 21,701-21,720 of 30,821 reviews
  • Rated 5 out of 5 stars

    Haven't needed to use Geek Squad yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use Geek Squad yet, but I know it's available as needed for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love having Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have a problem with my tv Geek Squad is always one call away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was friendly, professional & helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my tv as promised & worked within my time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself if you ever have to use it since it costs significantly less than a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to get a warranty on electronic or tech. You never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked up my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Television and connected to my Direct TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient installation and setup all my devices appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good and piece of mind to have extended repair policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always best to get some type of protection for new items such as phones, laptops, and tvs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need to use the extra insurance but I was able to get some answers from geek squad regarding my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives a discount on any installation that is necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection with my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet. Glad we have it in case we need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to know I have that piece of mind if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a reliable service. Would not purchase without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase money can buy. always reliable services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv cost to much not to have it. i havent had any problems thank God but just in case ill b ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would reccomend this services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super nice and knowledgeable. I appreciate his services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great television! The quality of the picture is outstanding. The colors are very sharp.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend