Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30833 reviews
(30,833 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Protection plans always needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to be protected than to not be. What if he LCD goes bad??
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I love GSP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the GSP for your product ! If something goes wrong with it they will fix it. I love GS
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had idea this was even included, good to know if something happens.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend to purchase any extended protection BestBuy offers.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy warranty is the best, just take it in store if they cant fix it they replace it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are very friendly and provide good technical assistance.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Rated 5 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the price of repairs on these new products warranties are a good idea
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
My Horrible Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DONT DENY THIS REVIEW. Previous post isn't there. Until i am compensated and my total tech is restored I will keep buying small items for review- my review is gone, I'm following guidelines- A nightmare, I trusted best buy, we buy high ticketed items, we pay for protection, only to find we are not protected at all and our money is now their money. I purchased a 65 inch, I bought total tech- the Samsung tv went out just over a year, the real horror began, I was treated so badly by numerous representatives, waited two months and for two months I fought, Wasted time, I had to pay additional money, and they sold the tv I PURCHASED TO SOMEONE ELSE, they were not going to honor total tech, I have been told I am not an Elite customer so I had to pay extra. -This is going for a civil suit- please do not buy Total tech- Theres more but I'm here to say please do not give your money for protection, you wont recieve it-
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
SMART CHOICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT OPTION WHEN BUYING HIGHER PRICED ITEMS IT PAID OFF DUE TO 48" TV DEFECTIVE AFTER 1 YEAR.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had for about 3 months. No need to use yet. Hopefully won't need to.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Affordable protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want peace of mind go with the 5-Year Standard Geek Squad Protection.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it definitely helpful if it breaks or is damaged
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Just wanted to be on the safer side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got coverage of 2 yrs for $40 which is less than ~2/month. TV I bought has warranty of 1 yr only and don't want to spend extra money on repair.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great custumer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy Thank you for excellent customer service Planning to buy more
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pray I will not have to use this product but I am glad I have it just in case you never know
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ahhh, peace of mind! Thanks Geek Squad. It brings me comfort knowing you are there for me.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2-Year Standard Geek Squad Protection hopefully never have to use it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used geek squad many times and have always been pleased with the service.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
There awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came here for assistance and there very nice a helpful
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted my tv and soundbar, love the look!!!!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend


